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Banking Talent Program - Office - Business Support

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The Programme

The Banking Talent Program aims at nurturing a sustainable pipeline of new talents for the banking industry.  Throughout the 6-month program, fresh graduates will gain some concrete work experience and build their competence via industry-related professional training.

Participating graduates will attend a series of in-house training and external trainings organized by the Hong Kong Monetary Authority (HKMA) & professional bodies. Graduates are also expected to attend selected professional training course organized by relevant bodies, subsidy will be provided upon passes in all relevant examinations/assessments with sufficient attendance. 

They will be responsible for duties / assignments in specific business / supporting functions in Personal and Business Banking Group as follows:

  • Distribution Strategy & Network Management.
  • Contact Centre.

What You Will Do

  • Support on various projects for either Branch or Contact Centre, system maintenance, daily report production.
  • Assist to coordinate and execute Branch/ Fintech/ Agile projects with related departments and vendors to ensure smooth implementation in all scale.
  • Follow up rectification work, assist to monitor and maintain stability of various contact center systems to secure the delivery of quality services and effective sales and operations processes. 
  • Analyze data and prepare regular channel update and MIS reports to Management.
  • Support ad-hoc projects and administrative works of the team.
  • Provide assistance on market research analysis.

Required Skills and Abilities

  • Fresh undergraduates in 2020.
  • Proactive with learning agility, positive attitude and good project management skill.
  • A passionate and committed team player with good problem-solving skills.
  • Proficient in MS Office Applications including Word and Excel.
  • Good communication and interpersonal skills.
  • Good command of written and spoken English and Chinese.

Program Duration - September 2020 to February 2021.

Closed 12 days ago
Closed 12 days ago
  • Job type:Graduate Jobs
  • Citizenships:

  • Locations:

    Hong Kong (Hong

  • Closing Date:4th Jul 2020, 6:00 pm


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