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Services Intern - Project Specialist

The Programme

Role Summary/Purpose

The intern is reporting to the Area Service Leader (ASL) in the Field Engineering (CCS – Clinical Care Solutions) and Repair Centre team in GE Healthcare. The CCS team is the frontliner who delivering the medical devices maintenance service and ensuring the customer satisfaction. On the other hand, Repair Centre is having an ASEAN profile to manage all the repair job received and providing solution to the customer by solving their problems.

What you will do

Essential Responsibilities:

The intern will be supporting the day to day tasks related to the operations challenges in CCS team and Repair Centre operations. He or she will be working closely with the ASL to understand the process and potential opportunities for improving the operation efficiency, as well as driving the action to closure. This role will be provided the exposure of working with cross functional internal stakeholders and understanding the needs coming from the external customers.

  • Manage projects related to CCS team and Repair Centre operations
  • Able to propose improvement ideas to improve the operations process and workflow
  • Develop standard operations procedure/flow charts by working closely with process owner to understand the step by step processes
  • Communicate and align with process owners to complete the required documentation within timeline
  • Able to understand GE customer requirements and work on the mini projects to ensure customer satisfaction
  • Establish a knowledge sharing portal to maintain the documentation for future reference
  • Provide full support to the ASL to drive the necessary actions/projects to closure

Required Skills and Abilities

Qualifications/Requirements:

  • Strong sense of urgency and time management to work in a fast pace environment
  • Excellent documentation/written skill
  • Excellent Microsoft Excel/PowerPoint/Word
  • Willingness to learn and Passionate with hands-on and taking actions
  • Comfortable in communication and interaction with process owner from cross functions
  • Open minded to grasp new ideas
Closed 8 months ago
Closed 8 months ago
  • Job type:Internships
  • Citizenships:

  • Locations:

    Singapore (Singapore)

  • Closing Date:11th Jun 2019, 6:00 pm

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