Sales & Marketing Intern - Reservations

The Programme

As a Sales & Marketing Intern - Reservations, you’ll work to be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by Management. 

Your Success: 

To provide coordination and support to ensure smooth operation in the team’s day to day and ad-hoc tasks with fabulous guest experience. 

What you'll get:

At Swire Hotels, we ask a lot of our team members, which is why we give so much in return. In addition to your training allowance, we’ll shower you with perks, including:

• Location - Next to MTR Station, get here quickly thanks to our highly accessible location.
• Appreciation - An appreciative & supportive culture that allows you to be your best self.
• Development - Tons of learning opportunities for you to upskill yourself.
• Wellness - An environment that treasure your well-being & lifestyles.
• Authenticity - You got accessories, hair dyes or tattoos? No worries, we accept the stylish you! 

What You Will Do

• Handle incoming reservation requests/correspondence, confirming or regretting on the day received.
• Provide prompt, courteous and efficient service at all times.
• Ensure that all reservations are entered accurately and work updates maintained consistently.
• Undertake other duties and responsibilities as required by Management. 

Required Skills and Abilities

• Education - Undergraduate students from Year 1 to Year 4.
• Skills - Good command of both written and spoken English, proficient in Cantonese and/or Putonghua would be a definite advantage. Strong interpersonal, communication and time management skills. Organization skills with a strong attention to details. Fully computer literate.
• Personality - Creative, presentable and self-motivated with a fun and positive personality.
• Extra Awesome - Positive, flexible, creative, presentable and a strong team player.